Legal · Privacy Policy

RoomKarts Privacy Policy

Last Updated: 02 Feb 2026

This Privacy Policy explains how RoomKarts collects, uses, shares, and protects your information when you use our website, mobile application, or services (“Platform”). By using the Platform, you agree to the practices described in this Policy.

1.

Scope of This Privacy Policy

This Privacy Policy applies to: • All visitors, users, and registered members of RoomKarts • Property owners who list properties on the Platform • Users who search properties, contact owners, or use paid services • Transactions and payments processed through third-party payment gateways This policy does not apply to third-party websites or services that may be linked from the Platform.

2.

Information We Collect

Personal Information: • Full name, mobile number, email address • Login credentials, location details • Identity or verification details Property Information: • Property type, address, images, descriptions • Pricing and documents for verification Payment Information: • Payments are processed securely through Razorpay • We do not store card, UPI, or bank details Technical & Usage Data: • IP address, browser/device info, log files • Pages visited and cookies/usage patterns

3.

How We Use Your Information

We use the collected information to: • Create and manage your account • Enable property listings and search • Provide verification and generate rent agreements • Process and track payments • Improve Platform performance and features • Communicate important updates and support messages • Detect and prevent fraud or misuse • Comply with legal and regulatory requirements

4.

Cookies & Tracking Technologies

RoomKarts uses cookies and similar tracking technologies to: • Remember your preferences and login state • Improve Platform functionality and performance • Analyze usage patterns and user behavior You may disable cookies in your browser settings, but some features of the Platform may not function properly as a result.

5.

Information Sharing & Disclosure

RoomKarts does not sell, rent, or trade your personal information. We may share information: • With trusted service providers (such as Razorpay) to process payments or deliver services • To comply with legal obligations, court orders, or government requests • In connection with a merger, acquisition, or business transfer, subject to confidentiality All third parties are required to maintain reasonable confidentiality and security of your information.

6.

Data Retention

We retain personal information for as long as necessary to: • Provide services you have requested • Comply with applicable laws and regulations • Resolve disputes and enforce our agreements Users may request account deletion or data removal, subject to legal and operational requirements.

7.

Data Security Measures

RoomKarts implements reasonable security measures including: • Secure servers and SSL encryption where applicable • Restricted access to personal information • Periodic monitoring for unauthorized access However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8.

User Responsibilities

As a user, you are responsible for: • Keeping your login credentials confidential • Providing accurate and updated information • Avoiding sharing sensitive personal or financial details in public sections RoomKarts is not responsible for any loss or misuse of data resulting from your negligence or voluntary disclosure.

9.

Third-Party Links

The Platform may contain links to third-party websites or services. RoomKarts is not responsible for: • The privacy practices of third-party websites • The content, security, or policies of such external sites We recommend reviewing the privacy policies of any third-party sites you visit.

10.

Children’s Privacy

RoomKarts is intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will take reasonable steps to delete such data.

11.

Limitation of Liability

RoomKarts shall not be liable for: • Unauthorized access or breaches beyond our reasonable control • Losses, damages, or disputes arising from third-party actions • Misuse of information due to user negligence or sharing of credentials

12.

Changes to This Privacy Policy

RoomKarts may update this Privacy Policy from time to time. Continued use of the Platform after such changes constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.

13.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts in India.

14.

Contact Us

For privacy-related questions, concerns, or data access requests, you can contact RoomKarts through the official support channels mentioned on our website.